The Property Ombudsman - Codes of Practice
Beauchamp Estates is a member of The Property Ombudsman (“TPO”) which is a complaint handling and redress scheme. As a member of the TPO, Beauchamp Estates abides by their Codes of Practice, to read the full text, please follow the below links:
- Code of Practice for Residential Estate Agents
- Code of Practice for Commercial & Business Agents
- Code of Practice for Residential Letting Agents
Or visit the TPO’s website at: https://www.tpos.co.uk/consumers.
We are confident that Clients will be happy with their service but if there are any complaints, they should be addressed initially to the office concerned marked for the attention of the relevant manager. If the Client is dissatisfied with the response, then any further complaint should be addressed to the Managing Director and then to the Ombudsman.